Castelan PremierCare warranties for electrical goods

The flexibility of PremierCare electrical warranties from the Castelan Group offers real potential for you to enhance the value of your retail offer. We provide warranty cover for all types of white, brown and grey goods from any manufacturer and also enable variations in the term and pricing mechanisms. In essence, we can construct a PremierCare warranty that is ideally suited to your business, your products and your customers.

For all types of electrical goods

There’s a PremierCare warranty applicable to virtually all types of retail electrical appliances. We can cover anything from freezers and cookers to TVs, music systems, games consoles and home computing. Our versatility is such that even if the product has only just been invented, we can create a warranty to support the new sales opportunity the product represents for you.

Every manufacturer and all price ranges

PremierCare warranties are applicable for goods produced by all the worldwide manufacturers whether you sell them with the manufacturer’s branding or have them re-badged into your own identity. Equally, PremierCare warranties can be tailored to ideally reflect the product’s price positioning and recommended lifespan.

Comprehensive cover

With a PremierCare warranty your customers can have their goods protected against mechanical breakdown, accidental damage and theft. If it comes to the worst, we provide the ultimate reassurance of our promise for like-for-like replacement.

You choose the term

You can choose the length of term. PremierCare warranties can be flexed to give 3 or 5 year support for accidental damage and theft from day one and mechanical breakdown from the end of the manufacturer’s guarantee.

Flexibility for payment schemes

You can offer your customers a PremierCare warranty whether they pay for their goods with a single up-front fee or by direct debit. We even support buy-as-you-use and buy-as-you-view schemes.

Your brand point of sale

Depending on the volume of warranties you expect to sell, you can choose PremierCare branded point of sale or opt for the materials in your own brand and colour scheme.

Sales support and account management

You’re not alone with Castelan. Our sales support team will work with you to help deliver and exceed your business targets. A key element of this is the warranty sales training we provide for your staff. The training can be delivered as one-to-one coaching, classroom based or train the trainers programmes.

Care for your customers

If your customers ever need to claim against their warranty you can be sure they will receive an efficient, effective and friendly response from Castelan. Our claims handling teams are highly experienced and our mobile care and repair services are second to none.

Reassuringly dependable

Being fair to all is at the heart of the Castelan Group and we comply fully with FSA regulations. PremierCare warranties are underwritten by a panel of top name underwriters, all of which are licensed in the UK and regulated by the FSA.