Are you a policy holder and wish to make a claim?Make a claim

What are you looking to do?

Make a Claim

If you are a policyholder and wish to make a claim you can go online at your convenience at or call 0370 320 6614. Lines are open Monday to Friday 9:00am to 5:30pm

Phone: 0370 320 6614

Enquire about Commercial Services

To find out which of our Commercial Services is right for your business, please contact us at:

Phone: 0330 024 0433

Enquire about Insurance Services

To find out more about our range of Insurance Products, Claims Handling Services or our Customer Engagement Platform:

Phone: 0370 320 3333

Enquire about Care Products

If you are a retailer interested in stocking our range of Care Products please contact us at:

Phone: 0800 032 0877

Enquire about Furniture Care Network

If you have a question, or wish to enquire about our Furniture Care Network, please contact our team via the details below:

Phone: 0370 320 6614

Make a general enquiry

If there is anything else you need help with but is not listed here then please contact us at:

Phone: 0370 320 3333

Get in touch

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Our People

If you are looking for that first step into the world of work, or the next step on your career ladder, you can find out much more about the working environment of Castelan.

Find out more

Want to know more about us?

If you’d like to know more about Castelan, please have a look at our about page, which contains a more in-depth look at our company, our values and our mission.

Find out more

Press & Media

If you are looking for corporate information, or approved branding materials and articles, use the link below to view our press & media page.

View press & media

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For more detailed information about the cookies we use, view our Cookie Policy.

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